We understand that schedules change. If you need to cancel or reschedule, please let us know as early as possible.
One full business day notice required.
Appointments must be canceled or rescheduled at least one full business day before your appointment.
Example
Wednesday appointment
→ Cancel by the end of business on Monday.
Late Cancellation Fees
Spa Services
Appointments canceled with less than one full business day’s notice will be charged 50% of the scheduled service fee.
Missed consultations or follow-up appointments are subject to a $35 late cancellation fee.
Cosmetic Consultations
A $100 prepaid consultation fee is required for cosmetic consultations.
- Applied toward treatment purchased during your visit
- Non-refundable
- Late cancellations and no-shows forfeit the deposit
Pearl, Ultra RF & Juliet Treatments
Because these treatments require extended appointment times and preparation, 50% of the prepaid treatment fee will be retained for appointments canceled with less than one full business day’s notice or for no-shows.
Repeat Missed Appointments
Clients with repeated late cancellations or missed appointments may:
- Be required to prepay future appointments
- Have cancellation fees applied
- Experience scheduling restrictions
- Be dismissed from the practice at management’s discretion