Spa Policies & Guest Information

Everything You Need to Know Before Your Visit

We want every visit to Revive Medical Spa, LLC to be relaxing, seamless, and enjoyable. The information below outlines our appointment policies, guest guidelines, payment information, and other helpful tips to ensure the best possible experience.

Revive Medical Spa Fayetteville Rogers Harrison

Our Hours

FAYETTEVILLE & ROGERS

  • Monday–Thursday: 9 AM – 7 PM
  • Friday: 9 AM – 6 PM
  • Saturday: 9 AM – 5 PM

HARRISON

  • Tuesday – Thursday: 8 AM – 5 PM

Scheduling Your Appointment

Reserve Your Visit

Scheduling is easy!

You can:

A valid credit card is required to reserve all appointments.

Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Arriving for Your Appointment

Please Arrive Early.

Please arrive 15 minutes before your scheduled appointment.

This gives you time to complete any necessary paperwork and allows your treatment to begin on time.

Arriving 15 minutes early is considered arriving on time.

If you arrive late, we will do our best to accommodate you; however, your appointment may need to be shortened or rescheduled to avoid impacting other clients.

If you’re running behind, please call us as soon as possible so we can discuss your options.

Pregnancy & Breastfeeding

Your safety is always our priority.

If you are pregnant or breastfeeding, please let us know before scheduling or receiving treatment so we can recommend services that are appropriate for you. We also encourage you to consult your physician before beginning any spa treatment.

Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Cosmetic Dermatology Consultations

Cosmetic dermatology consultations require a prepaid, non-refundable deposit. This deposit may be applied toward the treatment recommended during your consultation.

Cancellation & Rescheduling Policy

We understand that schedules change. If you need to cancel or reschedule, please let us know as early as possible.

One full business day notice required.

Appointments must be canceled or rescheduled at least one full business day before your appointment.

Example

Wednesday appointment

→ Cancel by the end of business on Monday.

Late Cancellation Fees

Spa Services

Appointments canceled with less than one full business day’s notice will be charged 50% of the scheduled service fee.

Missed consultations or follow-up appointments are subject to a $35 late cancellation fee.


Cosmetic Consultations

A $100 prepaid consultation fee is required for cosmetic consultations.

  • Applied toward treatment purchased during your visit
  • Non-refundable
  • Late cancellations and no-shows forfeit the deposit

Pearl, Ultra RF & Juliet Treatments

Because these treatments require extended appointment times and preparation, 50% of the prepaid treatment fee will be retained for appointments canceled with less than one full business day’s notice or for no-shows.


Repeat Missed Appointments

Clients with repeated late cancellations or missed appointments may:

  • Be required to prepay future appointments
  • Have cancellation fees applied
  • Experience scheduling restrictions
  • Be dismissed from the practice at management’s discretion
Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Prescription Topical Numbing Cream

Important Update

Due to updated regulations from the Arkansas State Board of Pharmacy and the Arkansas Department of Health, prescription-strength topical numbing cream can no longer be delivered directly to medical clinics.

If your treatment requires prescription numbing cream, you will need to fill your prescription through a compounding pharmacy before your appointment.

Our team will guide you through every step of the process and help make it as easy as possible.

We appreciate your understanding as we comply with these state regulations.

Refunds & Exchanges

Services

All services are non-refundable.


Products

Defective products may be exchanged within 5 days of purchase.

Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Spa Etiquette

Creating a peaceful environment is important to us and to every guest visiting Revive.

Quiet Environment

Please keep conversations at a respectful volume to maintain a relaxing atmosphere.


Cell Phones

Please silence your phone during your visit.

If you need to take a call, we kindly ask that you step into the lobby.


Children

Children may only be present if they are receiving a scheduled service.


Minor Clients

Clients under the age of 16 must be accompanied by an adult.

A parent or guardian must complete a consent form for all clients under 18.

Gratuities

Gratuities are never expected but are always appreciated.

Tips may be given directly to your provider or added at checkout. Gratuity envelopes are available for your convenience. Most providers also have a Venmo link.

Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Locker Keys

If your visit includes locker access, please keep your assigned locker key with you throughout your appointment.

Lost or unreturned keys will incur a $25 replacement fee, which will be charged to the card on file.

Gift Cards

Revive Gift Cards make the perfect gift for birthdays, holidays, anniversaries, or simply encouraging someone to enjoy a little self-care.

Gift cards are available:

Gift cards may be used toward:

  • Spa services
  • Cosmetic treatments
  • Professional skincare products

Please Note

  • Gift cards are not redeemable for cash.
  • Treat gift cards like cash.
  • Lost or stolen gift cards cannot be replaced.
  • Physical gift cards must be presented when redeemed.
Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Payment Options

All Revive Medical Spa services are cosmetic and are not billed to insurance.

Payment is due at the time of service.

We Accept

Returned checks are subject to a $25 returned check fee.

Effective January 5, 2026, a 3% surcharge will be applied to all major credit card transactions. Debit cards and HSA/FSA cards will be exempt from this surcharge.

Our Commitment to a Professional Environment

Our providers and team members are committed to creating a safe, respectful, and welcoming environment for every guest.

Any inappropriate, threatening, or disruptive behavior toward staff or other clients will result in the immediate end of the appointment. The full-service fee will be charged, and the individual may be prohibited from returning to any Revive Medical Spa location.

Revive Medical Spa Fayetteville Rogers Harrison
Revive Medical Spa Fayetteville Rogers Harrison

Questions?

We’re Here to Help

If you have any questions about our policies before your appointment, we’d love to assist you.

Our goal is to ensure every visit to Revive Medical Spa is comfortable, relaxing, and exceptional from beginning to end.

📞 Call: 479-287-4738

Revive VIP Membership

Enjoy exclusive savings, priority access, and Consistent skincare with Revive VIP Memberships. Members receive preferred pricing on treatments, special event access, and personalized care designed to maintain long-term skin health.

Recognized Expertise

Revive Medical Spa, LLC is recognized among the Top 10 Allergan accounts in Arkansas, reflecting extensive experience with Botox® Cosmetic, the Juvéderm® Collection of Fillers, CoolSculpting Elite, DiamondGlow, and SkinMedica skincare.

This recognition reflects both client trust and provider experience delivering consistent, natural-looking results. Treatments are performed within a dermatology-led, medically supervised environment focused on safety and precision.

Fayetteville Revive Top 10
Allergan Aesthetics

TOP 10

LOCATION

ARKANSAS

Your Practice. Our Purpose.

Why Choose Revive

Experienced Medical Aesthetic Providers
Advanced Treatment Technologies
Personalized treatment plans
Dermatology-led expertise
Natural-looking results

Our Locations

Revive Medical Spa, LLC serves clients at convenient locations in

Mon – Thurs, 9 am / 7 pm
Fri, 9 am / 6 pm
Sat, 9 am / 5 pm

Mon – Thurs, 9 am / 7 pm
Fri, 9 am / 6 pm
Sat, 9 am / 5 pm

Revive Medical Spa Fayetteville Rogers Harrison North Central Arkansas Xerf Ultra

Medical Spa in Northwest Arkansas

Revive Medical Spa, LLC provides advanced aesthetic treatments designed to improve skin health and deliver natural-looking results.

Our services include injectables, laser treatments, skin tightening, microneedling, Hydrafacial and Diamond Glow treatments, chemical peels, and body contouring. Both women and men throughout Northwest Arkansas and North Central Arkansas choose Revive for dermatology-led care focused on safety, precision, and long-term skin health. Located in Fayetteville, Rogers, and Harrison.