Hours of Operation
Revive Medical Spa, LLC is open Monday through Thursday 9 a.m. to 7 p.m., Friday 9 a.m. to 6 p.m., and Saturday 9 a.m. to 5 p.m.

Scheduling an appointment
To schedule an appointment, please either call us at 479-287-4738 or use our online booking service. Walk-in availability is limited, and to ensure preferred time and service are available, we recommend advance booking. A credit card is required at the time of booking.

Arrival Time
Guests are encouraged to arrive 15 minutes prior your appointment to relax before their service and to fill out any necessary paperwork. Please understand that late arrivals may result in a reduction of treatment time.

For the maximum comfort and courtesy for yourself and other spa patrons, we ask that you sit back, relax, and give your phone a break. If you need to take or make a call, please step back into spa lobby. Thank you for your understanding and for being our guest.

Missed Appointment/Cancellation Policy
Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24-hour notice for adjustments to your appointments and for cancellations.  As a courtesy, a confirmation text or email will be sent at least one day prior to your appointment. Missed appointments without a 24-hour cancellation notice will be charged 100% of services or $100 per hour if the missed appointment time is over 1 hour. In the event of a missed appointment without 24-hour notice, a credit card will be required to book future appointments.

We understand that emergencies can arise, and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.

Age requirement
Children under the age of 10 are not allowed in the spa unless they are getting a service and accompanied by an adult. A minor consent form must be filled out by a parent or guardian before a service can be performed on anyone under the age of 18.

Gift Cards
Gift cards are available in any amount or service and make a great gift for someone special! Gift cards can be purchased online, in the spa lobby, or over the phone. Revive Medical Spa, LLC gift cards can be used towards any spa service, cosmetic treatment, or skincare.

Products and Services
We do not issue refunds, nor do we accept exchanges. Only defective product can be exchanged. No refunds are given on services.